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Requesting Medical Records

A vitally important part of any hospital stay are the medical records that document the course of treatment. Depending upon the length of a patient's stay, this can sometimes add up to hundreds of pages of documents.

Medical records are maintained in the Health Information Services departments at Palomar Health . Patients can order copies of their medical records by filling out a simple authorization form and paying a fee based on the number of pages requested. Forms and instructions for requesting medical records are available in the next section. For information about how Palomar Health protects the privacy of your medical information, see the section on Privacy Policy/HIPAA.

Your written authorization is required before we can fill a request. For copies of your medical information, simply download, print and complete the forms below.

Once complete the forms can be faxed to Health Information Services via the appropriate facility fax numbers listed on the Authorization Form.

Print the Authorization form, (Spanish version)

Due to the large number of requests we process, it may take up to 10 working days to fill your request. You may pick up your copies from the appropriate location listed in the authorization form.

  • If record copies are to be mailed, please call the appropriate number on the authorization form to make arrangements.

Hours of operation

8 a.m. to 5 p.m.
Monday through Friday
We are closed on major holidays.

Fees for record copies

  • Records for continuing care may be mailed to a physician at no charge to the patient. (Indicate physician name and address on the authorization form.)
  • Medical Information Packets from the most recent visit date are provided free of charge and may include: Typed Emergency Room Report, discharge summary, history and physical, operative report, pathology report, lab results and x-ray reports.
  • For other request types, there is a 25/cent per page copying fee. Once your record is retrieved, a Medicolegal Specialist will let you know via telephone how much the total charge will be.

Filling out the authorization form

  • Incomplete authorization forms will not be processed.
  • The faxing of records is only available to/for physicians.
  • The authorization form must be signed and dated by the patient or legal representative.
  • If the legal representative is signing the authorization, supporting documentation must be provided (for example: Durable Power of Attorney for Healthcare)
  • If the patient is deceased, a Death Certificate, Durable Power of Attorney for Healthcare or will must be provided.